
We are fully aware of the importance of personal data to you, and your trust is of great importance to us. We will strictly abide by applicable laws and regulations and take corresponding security protection measures to protect your personal data in a secure and controllable manner. This Privacy Policy (hereinafter referred to as "this Policy") is applicable to the products and services provided by ASTROBUY (HONG KONG)LIMITED (hereinafter referred to as "Tangbuy" or "We") and their extended functions, including Tangbuy.com's website, applications and various products and services provided to you in new forms with the development of technology (hereinafter collectively referred to as "Tangbuy Services"). This Policy helps you to fully understand how we will collect, use, share, retain and protect your personal data and how you can manage your personal data in the process of using Tangbuy Services so that you can better make choices as you deem appropriate.
Before you start using Tangbuy Services, please carefully read and understand this Policy, and use Tangbuy Services after confirming that you have fully understood and agreed to it. Should you have any question concerning this Policy, you may contact us via the contact information stated in Article 13 of this Policy. By using any Tangbuy Services, you agree to the contents of this Policy.
The Privacy Policy will help you understand the following:
1.What types of personal data we collect
Depending on how you use Tangbuy Services, we may collect or obtain personal data about you from the following sources:
1.1 Depending on your use of Tangbuy Services and/or your interaction with us, you may be asked to provide us with certain information, for example, when you create an account, we may collect your username, password and email address. You may choose not to provide us with certain information, but this may prevent you from using many services we provide normally. When using Tangbuy Services and/or your interaction with us, we may collect and/or process the following categories of personal data about you:
(a) Account information: Including name, date of birth/age, country/region, language preferences, email address, phone number, avatar, username and password, single sign-on authentication token, any personal data in any photos, videos or recordings that you upload to our websites or applications, as well as products or services you purchase or use in other ways.
(b) Transaction information: Including purchase and price records, consignee's name, shipping address, postcode and contact details, shipment tracking details, return details, and other details of goods or services you provided to Tangbuy or purchased through our website or applications.
(c) Payment information: Including invoice/payment record, payment date, payment amount, payment method and billing address. Please note that we use third-party payment providers (including PayPal, Stripe) to process payments you send us, and the relevant information is directly provided by you to our third-party payment providers. The collection, use and processing of your personal data by third-party payment providers are subject to their privacy policies. Please note that when you act as an affiliate of Tangbuy Affiliate Program, you are required to provide us with your collection account information in order for you to receive the relevant commissions from promoting affiliate links.
(d) User content: Including avatars, photos, pictures, videos, audio, comments, messages and other content or information that you generate, upload or otherwise make available on our websites or applications.
(e) Usage data: Including the websites you visited prior to accessing the Tangbuy Services, the frequency of your access to the Tangbuy Services, whether you opened an email message or clicked the links contained in an email, whether you accessed the Tangbuy Services through multiple devices, and other browsing behaviors and actions on the Tangbuy Services (e.g., the pages you visited, the contents you viewed, your communications through the Tangbuy Services and the contents, links and advertisements you interacted with). We use third-party technology to collect detailed information about individuals' browsing behaviors and operations on Tangbuy Services, which may record your operations on Tangbuy Services, including mouse, scroll, click and keystroke activities on our Services.
(f) Event, promotion and survey information: Including the information provided when you sign up for events, promotions, complete surveys or submit recommendations. For example, the contact information provided when you participate in a lucky draw or a free gift through our Tangbuy Services, which we do to notify you of your winning, verify your identity and/or send you a prize.
(g) Customer support activity information: Including the content of customized messages sent through forms, email addresses or other contact information provided by us to users.
In order to collect some of the above personal data, we may need to request permission to access such personal data through your mobile device. You may control the permissions you grant to us, and you can change your permission settings at any time in the setting panel of your device. Please note that any cancellation of permissions may affect the provision and performance of Tangbuy Services.
1.2 During your use of Tangbuy Services, we may receive your personal data under the following circumstances:
(a) Visit and browse our website and applications;
(b) Create an account on our website and applications;
(c) Log in to your account or interact with us through third-party social media (such as Google or Apple);
(d) Search for or purchase goods or services, or use any Tangbuy Services;
(e) Add or remove goods from the shopping cart, or place an order through Tangbuy Services;
(f) Upload any user content or make comments;
(g) Communicate with us by email or otherwise;
(h) Submit the shipment to initiate international logistics;
(i) Participate in events, promotions or questionnaires;
(j) Subscribe to our marketing materials or services;
(k) Other users make any comments on the content you uploaded, or you make comments on the content uploaded by other users;
(l) When a third party make complaints about you or what you posted in the comment area.
1.3 We may collect or obtain personal data from third parties (including but not limited to single sign-on providers and other authentication services that you use to connect to our Services, service providers, vendors, partners and any third party providing services to us, collecting your personal data and/or performing functions on our behalf or working with us, including delivery, marketing and other service partners) or such data may be collected automatically when you use Tangbuy Services. Please refer to Section 3.5 "SDKs for Third Parties" and Section 4 "How We Use Cookies and Other Similar Technologies" of this Policy. For example, we collect information from third-party authentication services or other third-party accounts that you link to our Services. If you log in through third-party social media or authentication services (such as Google or Apple) that we allow, when you use these single sign-on services to visit our website or application, we will receive a token from the single sign-on service to help you identify yourself in our system (for example, through your username) and confirm that you have successfully passed the authentication of the single sign-on service. In addition to verifying your identity, these Services will in most cases let you choose to share some personal data with us, which may include your name, email address or other information in your public profile (such as the avatar of a third-party social media account). The data we receive depends on the policies of the third-party social media and your settings on the third-party social media.
1.4 We may collect content that you post or otherwise make public through our websites and applications, your social media, or any other publicly available platforms.
1.5 During your use of Tangbuy Services and our provision of services, you agree (whether by us, a third party or our affiliates) to transfer your personal data from a third party and/or our affiliates to Tangbuy for the purposes specified in this Policy.
1.6 When you visit our Services, read our emails or interact with us in other ways through computers, mobile devices or any other devices with Internet connection, we and our third-party partners may automatically collect the information you provide to us and about how you visit and use our websites or applications (including certain information about your device, browsing operations and modes), including:
(a) Information of the device you use, such as: IP address, serial information, unique identification code of the device; browser language and type; hardware model, operating system, application version number, device or browser data;
(b) Domain name system request;
(c) Browsing history, time spent in a domain, visit time and date, clicks times or location data; and
HTTP header, application client;
(d) Your estimated location information determined according to the IP address;
(e) Network environment of the device, such as WiFi information, operator information and other network-related information.
The technologies we use for this automatic data collection may include: (a) Without Cookie tracking technology, when you visit our website, our website will store the information of your interaction with our website in the browser, and will not continue to collect it when you leave our website; (b) Cookie or small data files stored on the computer; (c) Other related technologies, such as network beacons, pixels, SDKs, location identification technology and logging technology, which we may use third-party partners or related technologies to collect. Please refer to Section 3.5 "SDKs of Third Parties" and Section 4 "How We Use Cookies and Other Similar Technologies" of this Policy for further description.
In some cases, the information we automatically collect includes personal data, which we may retain or link to personal data that we otherwise collect or obtain from third parties. These activities help us to improve our website and applications to deliver better and more personalized experiences, including by enabling us to: (a) predict the size of our audience and usage patterns; (b) store information about your preferences so that we can customize pages according to your individual interests; and (c) identify you when you return to our website or application.
1.7 In some cases, we will also process and retain personal data about you, such as records of your interactions with us, details of your past interactions with us, and inferences or predictions about your characteristics or interests. We may also link personal data collected from our website or applications or the provision of services, including the collection of such data from different devices.
1.8 We will only collect certain types of personal data if you provide personal data to us and/or provided by this Policy otherwise. If you choose not to provide us with your personal data or subsequently withdraw your consent to our use of your personal data, we may be unable to provide you with certain features of the Tangbuy Services or access to our websites or applications.
2.How we use personal data
We may use the personal data we collect for the following purposes:
(i) We use your personal data to verify your identity and the account you create, prevent, investigate and detect fraud risks, enhance the security of our services so as to protect users, Tangbuy and others; To prevent or investigate any actual or suspected violation of any of our Terms of Use, rules, policies, guidelines, privacy policy or fraudulent acts, illegal activities, misconduct;
(ii) Enforce our contractual rights, including but not limited to the Terms of Use, rules, policies, guidelines or other applicable terms;
(ⅲ) Help maintain the safety, security and integrity of our property, services, technical assets and business;
(ⅳ) Resolve disputes, fulfill our obligations, exercise our rights, and protect our commercial interests and the interests and rights of third parties;
(ⅴ) Handle any complaints, feedback, enforcement actions and deletion requests related to any content you upload onto our websites or applications;
(ⅵ) Protect the life, health or personal safety of Tangbuy's employees, users and/or the public;
(ⅶ) Comply with statutory obligations and regulatory requirements, including any law enforcement requests, requests of any governmental or regulatory authority that has jurisdiction over Tangbuy, any request related to legal proceedings, or as otherwise deemed necessary by us; For example: We collect your personal identity information so that the goods you purchase can be cleared and fulfill our filing obligations; Comply with the requirements of applicable laws and regulations on transaction security, intellectual property protection, anti-money laundering and anti-commercial bribery.
3.How we share and disclose personal data
We share/disclose personal data to the following categories of recipients:
We engage third-party partners and service providers to assist us in the provision of services to you. For the purposes stated in this Policy or for the purpose of informing you when we collect your personal data, we may share (or allow to share) your personal data with third-party partners and service providers and/or transfer your personal data to them, including but not limited to: third-party partners and service providers in the service fields such as processing product or service orders, warehousing and logistics, delivering packages, sending letters or emails, data analytics, market or consumer research, marketing, payment services, customer service, social media, evaluating and managing credit risks, information technology and website hosting. Such third-party partners and service providers have access to information that is only necessary for the performance of their duties, and they cannot use this information for any other purpose. When sharing your personal data with them, we will require third-party partners and service providers to properly keep your personal data to avoid unauthorized access, use, processing or similar risks.
(a) Abide by applicable laws or respond to legal requirements and legal procedures;
(b) Investigate, stop or prevent fraud or other illegal activities;
(c) Protect our rights and property as well as the rights, safety and property of others, including by enforcing our agreements, terms, rules, policies and guidelines;
(d) Relating to the establishment, exercise or defense of legal claims;
(e) Other provisions of applicable laws and regulations.
3.8 Independent advisers: We may disclose personal data to our independent advisers (such as accountants, auditors, consultants, lawyers and other external professional advisors), but they must be subject to contractual obligations of confidentiality that have binding effect.
3.9 We may disclose your personal data to other third parties or publicly disclose it with your prior consent or instruction.
3.10 If we entrust a third-party processor to process your personal data, the third-party processor will, in compliance with the contractual obligations that have binding effects: (a) to process personal data only in accordance with our prior written instructions; and (b) to take measures to protect the confidentiality and security of personal data, as well as other requirements stipulated by applicable laws. Please note that third parties and business partners may process your personal data in accordance with their own Privacy Policies and Terms of Service.
4.How we use Cookies and other similar technologies
5.How you realize your personal data rights
5.1 To access and update your personal data
You may access and update your personal data by contacting us through the following methods or the contact details set out in Article 13 of this Policy:
5.2 To copy your personal data
You may copy your personal data by contacting us through the following methods or the contact details set out in Article 13 of this Policy:
5.3 To delete your personal data
In certain circumstances, you may request us to delete personal data through the contact details set out in Article 13 of this Policy (only when it is no longer needed for legitimate business purposes or required by applicable laws), but subject to the conditions and/or restrictions stipulated by applicable laws and regulations. Please note that due to applicable legal and technical restrictions, we may not be able to delete the corresponding personal data from the backup system immediately. We will securely store your personal data and restrict any further processing until the backup can be deleted or anonymized.
5.4 Withdrawal of consent
For your personal data collected by us based on your consent, you may withdraw your consent to our continued use or processing of your personal data by contacting us through the contact details set out in Article 13 of this Policy, subject to the conditions and/or restrictions stipulated by applicable laws and regulations. Please note that if you withdraw your consent for us to use or process your personal data in accordance with the purposes and manner of this Policy, we may not be able to continue to provide Tangbuy Services to you or perform any contract with you; We will not assume any responsibility if we are unable to continue to provide Tangbuy Services to you or perform any contract signed with you. The withdrawal of your consent will not affect the lawfulness of any data processing we have performed prior to your withdrawal.
5.5 Cancellation of accounts
You may apply for cancellation of your account by contacting us through the following methods or the contact details set out in Article 13 of this Policy:
In order to protect the rights and interests of Tangbuy users and the safety of orders, you may need to meet certain conditions to cancel your account, and then Tangbuy will inform you separately. After you voluntarily cancel your account, we will stop providing Tangbuy Services for you and delete, anonymize or de-identify your personal data according to the requirements of applicable laws.
5.6 Response to your above requests
(a) If you need to claim your personal data rights or request Tangbuy to protect your personal data rights, you may contact us through the contact details set out in Article 13 of this Policy.
(b) In order to ensure the security of your account and your personal data, when you make the above request to us, we may verify your identity (such as adding account verification, requiring you to provide a written request or other reasonable means) before processing your request.
(c) We may refuse information that is not directly related to your identity, information that is repeatedly applied for without reasonable reasons, or requests that require excessive technical means (such as developing new systems or fundamentally changing current practices), bring risks to the legitimate rights and interests of others, or are impractical.
6.How we retain personal data
We will retain your personal data so that you can continue to use Tangbuy Services. We will only keep your personal data for the period required or allowed by applicable laws, or for the period related to the collection purpose. Once there is reason to believe that the retention of your personal data is no longer in line with the purpose of collecting personal data and is no longer necessary for applicable laws or business purposes, we will stop retaining your personal data through safe disposal or remove the association between the data and you through anonymization.
7.International transmission of personal data
Due to the international nature of our business, we will transfer personal data to the affiliates of Tangbuy and third parties mentioned in Section 3 of this Policy for the purposes set out in this Policy. Therefore, when you access or use Tangbuy Services, your personal data may be processed or transmitted outside your country/region, including the United States, Hong Kong, China and/or China. The laws and data protection compliance requirements in these countries may be different from those applicable in your country. We will take appropriate measures during our transmission to ensure that the recipient of your personal data is subject to confidentiality obligations. We will also take appropriate measures to ensure that your personal data is protected in accordance with this Privacy Policy, such as adopting standard contract clauses or other mechanisms stipulated by applicable laws. If you do not want your personal data to be transmitted, processed or maintained outside of your country/region, you should immediately stop visiting or using our website and application.
8.Security measures
9.Third-party websites
Tangbuy Services may contain links to other websites on the Internet operated or controlled by third parties, which are not under the control of Tangbuy and this Policy is not applicable to such third-party websites. If you provide or submit personal data to such third-party websites, the Privacy Policies of those third-party websites is applicable to your personal data. We recommend that you carefully read the Privacy Policy of any other websites you visit.
10.Minors
Tangbuy Services are only provided to persons with full capacity for civil conduct, and users must be at least 18 years old when using Tangbuy Services. We have no intention to provide any Tangbuy Services to minors (as defined by applicable laws). If minors provide us with personal data without the consent of their parents or guardians, they shall contact us through the contact details set out in Article 13 of this Policy to delete such personal data.
11.Update of this Policy
We may update this Policy from time to time according to changes in applicable laws and regulations, adjustments in our business operations, and the need to protect your rights and interests. When we update this Policy, the updated Policy will be published on Tangbuy.com's website (unless otherwise specified, the updated Policy will take effect from the date of publication) or notified to you by email. In order for you to receive notifications in time, we recommend that you notify us as soon as your email address is updated. If you disagree with the updated Policy, you have the right to stop using Tangbuy Services. By using any Tangbuy Services on or after the effective date of the updated Policy, you are deemed to have accepted the updated Policy. You are encouraged to review this Policy for updates on a regular basis. You may view this Policy on the homepage of Tangbuy.com's website.
12.Language
In the event of any conflict between the English version of this Policy and a version in another language, the English version shall prevail.
13.Contact Us
Should you have any questions or suggestions concerning this Policy, you may contact us by sending an email to 【service@tangbuy.net】.
14.Definitions
Annex A Description of Third-party SDKs
The following lists the names of the third-party SDKs we currently use, the types of personal data collected, the purpose of use, the application scenarios, the names of third-party organizations and the links to privacy policies of third parties. Should you have any questions about the collection of your personal data by a third party through SDKs, please refer to the Privacy Policies of such third parties.
|
Name of SDK |
Types of Personal Data Collected |
Purpose of Use |
Application Scenarios |
Name of Third-party Organization |
Link to Privacy Policies of Third Parties |
|
Bugly |
Android system: model and brand of mobile phone, Android system version, Android system API level, manufacturer's system version, CPU architecture type, whether the device is ROOT, disk space size, SDCARD space size, memory space size, network type, name and PID of the process currently running in the application; iOS system: Device model, version and internal version number of the operating system, WiFi status, CPU attributes, memory available space, disk space/disk available space, mobile phone status during operation (memory occupied by process, virtual memory, etc.), IDFV, jailbreaking or not, area code |
Troubleshooting crashes to help improve the stability of APP |
Used when users encounters problems when using the APP |
Shenzhen Tencent Computer System Co., Ltd. |
href="https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56" https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 |
|
Intercom |
Type and version number of the operating system, manufacturer and model; Browser type; Screen resolution; IP address; Unique device identifier (UDID) |
Conditions for assistance in problem feedback |
Communicate with customer service by online chat |
Intercom's group companies |
href="#personal-data-collected-by-intercom" https://www.intercom.com/legal/privacy#personal-data-collected-by-intercom |
|
Firebase |
UDID, browser type and settings, device type and settings, operating system, mobile network information (including operator name and phone number), and application version number. We will also collect information about the interaction of your applications, browsers and devices with Google services, including IP addresses, crash reports, system activities, and the date, time and referral source URL of the corresponding request. |
Message push service, authentication service and user operation behavior statistics service |
The process when the user accepts push messages, when the user logs in with Google/Apple, and when the user uses Tangbuy in full process |
Google LLC |
href="https://policies.google.com/" https://policies.google.com/ |
|
TurboLink |
Advertisement identifier (e.g. GAID, Android ID, IDFA, IDFV, RIDA), TurboLink Cookies ID, IP address, Referer, Central Processing Unit (CPU) model, system build version, Internet connection type, application version, device model, manufacturer/brand, operating system, operating system version, screen size (height, width), screen resolution, mobile network status (Wi-Fi, etc.), device area settings (country and language), local IP address, mobile platform, TurboLink SDK version, developer ID, carrier ID, environment, UI mode, event data
|
Metadata characteristics for device identification and attribution |
Used for users to share links and capture links copied by users |
TurboLink Technology |
href="https://legal.branchcn.com/policy.html" https://legal.branchcn.com/policy.html |
|
FingerprintJS |
Fingerprint of device |
Ensure the uniqueness of users |
Verify the login information of users |
FingerprintJS Inc |
href="https://dev.fingerprint.com/docs/privacy-policy" https://dev.fingerprint.com/docs/privacy-policy |